Premier Pet TLC is an insured and bonded pet care company in Austin, Texas. Since 2018, our CPR certified sitters have cared for dogs, cats and small pets in their own homes, with pet sitting, dog walking, pet taxi, wedding pet attendant and cat behavior services.

Premier Pet TLC offers high-end, all-inclusive pet care designed for busy professionals and loving pet parents who expect more than just the basics. We deliver peace of mind, transparency, and personalized care every visit.
Founded in 2018, Premier Pet TLC has grown into one of Austin’s most trusted names in professional pet care. Owned and operated by Samantha Nielsen, the business brings together a passion for animal welfare with a polished, high-end service experience. With a fully vetted team, our mission is to provide consistent, personalized, and reliable in-home pet care for every pet in our care.
We are CPR certified, insured, and bonded, and proud to serve families across Central Austin and surrounding areas with premier sitting and other pet care services.

In-home visits for feeding, medication, play and cleanup, plus overnight care. From $32 per visit.

Feeding, fresh water, litter box cleaning, play and medication for cats who are happiest at home. No extra charge for more cats.

In-home dog care that keeps your dog's routine, with a primary sitter and trained backups.

One-on-one walks of 15, 25, 30, 45 or 60 minutes, with an update after every walk.

Door-to-door rides for vet visits, grooming, daycare and airport trips across Greater Austin.

A dedicated pet professional who brings your pet to your wedding and cares for them before and after.

In-home help for litter box problems, spraying, biting, scratching and tension between cats.

We were proudly voted Best of Austin 2018 by The Austin Chronicle, a reflection of our commitment to trusted, top-quality service. We are active members of the Austin Pet Sitters Organization and nationally affiliated with NAPPS (National Association of Professional Pet Sitters). Our team is insured and bonded through Pet Sitters Associates, and we are a supporting member of the International Association of Animal Behavior Consultants (IAABC).
You’ll never pay extra for additional pets, administering meds, or special care. Short notice booking, peak and holiday fees may apply.We price by time, not by task. Whether you have one cat or a house full of animals, the rate remains the same. Our pet service model makes budgeting simple and predictable.
*Unless it falls into our peak/holiday pricing schedule
Our clients enjoy unmatched professionalism, consistent sitters, and a service model that prioritizes your pet’s comfort. Our sitters are trained, vetted, and backed by a leadership team that handles scheduling, emergencies, and client service.
From onboarding to booking and payment, everything happens through our user-friendly client portal. Clients can update pet profiles, request visits, communicate with their sitter, and more.
We’ve been serving Austin since 2018 and are fully bonded and insured for your peace of mind. You can trust that your home, pets, and information are safe with us. We certify our team members and ensure ongoing training in first aid and emergency care.



At Premier Pet TLC, we understand how important your pets are to your family. That’s why we do things differently:
We assign a dedicated primary sitter for consistent, familiar care
Every visit is documented and communicated clearly through our app
We stay available, flexible, and responsive throughout your booking
We don’t just show up, we show up with purpose, care, and compassion every single time. Our process is designed around trust. From the moment you book your consultation, we work to understand your pet’s unique needs, personality, and preferences.
Here are answers to common questions about our pet care services. Explore how we can help and address any queries you may have about our expertise and offerings.

All scheduling is done through the Time to Pet app. You’ll receive onboarding instructions after your intro call.
Yes. Each booking begins with an intro call and meet-and-greet to review care instructions and home access.
No. Our pricing is based on time, not the number of pets or tasks required.
We have backup sitters ready to step in. You’ll always be covered.
Yes. Premier Pet TLC is fully insured and bonded for your protection and peace of mind.
We do, though there is a $10 surcharge for bookings made within 7 days of the service start date.
Absolutely. Medication administration is included at no extra cost.
We serve Barton Hills, Brentwood, Zilker, Clarksville, Rollingwood, Westlake, and many more. View our full list online.
All scheduling is done through the Time to Pet app. You’ll receive onboarding instructions after your intro call.
Yes. Each booking begins with an intro call and meet-and-greet to review care instructions and home access.
No. Our pricing is based on time, not the number of pets or tasks required.
We have backup sitters ready to step in. You’ll always be covered.
Yes. Premier Pet TLC is fully insured and bonded for your protection and peace of mind.
We do, when a sitter is available. Booking less than 7 days before your service starts adds $12 per visit, less than 48 hours adds $20 per visit, and less than 24 hours adds $40 per visit.
Absolutely. Medication administration is included at no extra cost.
We serve Barton Hills, Brentwood, Zilker, Clarksville, Rollingwood, Westlake, and many more. View our full list online.
Whether you’re planning a vacation, need daily dog walking in Austin, or want support with behavioral challenges, Premier Pet TLC is here to help.
Austin TX
Office Hours:
Monday - Saturday
9am - 3pm
Operational Hours:
Sunday - Saturday
7:00am - 9:30pm
Overnight Care:
9:30pm - 6:00am
Leave Office Hours as is

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